The client walked up to the counter upset that
He would need to wait.
(He had made his appointment on-line.)
The gal calmly explained the store's policy, but
The man wasn't placated and stormed out.
When the hairdresser attended to me I
Commended her for keeping her cool.
And I consoled her when I learned her
Husband was disabled with a back
Injury.
I left her with a good tip, a smile and a
Tract, hoping that my demeanor would
Make up for the displeased patron who
Wouldn't be back.